F.A.Q
Q. how long does it take Prints to be made?
A. Prints are made through a print on demand company. It takes 2-5 days days to process and ship orders through the company. But if you order a print along with another product from the shop it may take longer to process and ship.
Q. Why are my prints and stickers shipped separately?
Since we are now using a print on demand company they will handle packaging and shipping for things like prints, flags, pillows, and other future products. I personally will be packaging and shipping stickers, keychains, and other “smaller products”. The time you get everything will be spaced out but you will get everything you ordered!
Q. How long will it take to GET my order?
A. The estimated time to process ALL order is 1-4 weeks. And shipping usually takes 2 - 10 business days to arrive! We do our best to fulfill every order as soon as we can but remember that we are a small business!
Q. why haveh’t i received my package?
A. Due to Covid 19 restrictions some packages may be delayed! Also please check before you pay that ALL information especially your address is correct! If it has been over a month since you placed your order and still haven’t gotten anything please feel free to email us!
Q. Can I get a refund?
No, we don’t do refunds. However, if you order something that hasn’t shown up longer than 4 - 6 weeks then we will investigate and make sure there is nothing we can do before we resend whatever you didn’t receive.
Q. What program/ software do you use?
I use Procreate on an Ipad 7th gen!